Instructional Support Specialist Job #: R-00190744

Company: Leidos

Location: Chantilly, VA

Clearance Required: TS/SCI + Poly

Salary: Pay Range $65,650.00 - $118,675.00

Description

Category: Curriculum Developer
Travel Required: No
Shift: Day
Remote Type: No Remote
External Referral Program: Ineligible
Sector: Intel

The Instructional Support Specialist will be responsible for supporting customer requirements for the client(s) and assisting with all aspects of adult training to include, but not limited to course enrollment, registration support, classroom management and scheduling, and post-training evaluation collection and analysis.

Actively collaborate with team members
Manage projects independently with competing priorities
Support and manage the day-to-day support of learning programs
Assist instructor cadre in classroom reservation and set-up
Communicate with senior managers to plan, organize, and track the curriculum
Assist with conducting assessment, surveys, and focus groups
Ability to create and distribute post-training surveys and evaluations
Collect, compile, and analyze student training data and prepare reports for client
Candidate should have knowledge of Kirkpatrick’s Four Levels of Evaluation
Identify and support opportunities to expand project scope beyond current deliverable and actively share information about clients’ emerging support needs and trends with team members and management

Desired

Instructional Design Certificate
Experience with the following software: Captivate, Camtasia, Moodle, Articulate 360, Blackboard
Experience with Tableau data visualization software
Experience with DigiLearn or other LMS

Requirements

Requirements

Must have an active TS/SCI with poly
Bachelor’s degree and at least 4+ years of equivalent work experience
5+ years working with mission support
Excellent facilitation skills that engage participants and students
Manage complex relationships with stakeholders in an environment with short deadlines and high business impact
Demonstrated experience using office productivity software
Aptitude for accurate and detail-oriented work
Strong customer service skills
Solid organizational skills, including ability to manage competing priorities for self and others, meet deadlines, and exercise good judgment
Effective interpersonal and communication skills (written and oral) for providing customer service in a diverse academic environment, and for interacting with senior client management, client and adjunct faculty, and students
Well-developed analytical and problem-solving skills
Ability to negotiate fairly and rationally, and exercise sound judgment under time pressure or in emotionally charged situations