Communications System Manager

Company: St. Mary’s County, MD

Location: —

Clearance Required: —

Salary: $82,638.40 - $91,291.20 Annually

Description

Responsible for managing the technical operations of the St. Mary’s County Emergency Communications 911 Center. This role oversees the administration and management of the Departments technology platforms, including CAD, ProQA Priority Dispatch, mobile applications, and various CAD interfaces. Ensures data integrity, continuity, and seamless transfer between users. Provides training and instruction to department personnel on CAD operations and CAD-based applications to enhance user proficiency and system effectiveness. The position also coordinates with IT, vendors, and partner agencies, and supports ongoing system enhancements to meet operational needs. Recommends policy changes and coordinates improvements that enhance response operations for staff and allied agencies. Plans and operations the complex programs and mission critical awareness of the facility and critical systems with zer

Requirements

Bachelor’s degree preferred. Five years or more of related professional experience, or additional education in a specialized area. Experience managing a Public Safety Access Point (PSAP) preferred. Or equivalent technical training, education, and/or experience. Closing date: Continuous.