Salary: $40,800 to $57,000, negotiable and commensurate with experience
Description
Office Services Specialist in the Criminal Justice Information Services (CJIS) Division at State Police Headquarters. Supports the Civil and Applicant Records Exchange (CARE) program by answering phone and email inquiries, giving status updates, and guiding customers through background-check processes. Serves as the initial point of contact for CARE inquiries and performs administrative duties under program confidentiality requirements.
Requirements
Working knowledge of general office practices; Microsoft Office and keyboarding skills; office and customer service experience; high school diploma or equivalent. Requires Virginia Criminal Information Network (VCIN) certification, which requires U.S. citizenship or lawful permanent residence with eligibility for naturalization. Closing date: Oct 27 2026, 23:55 EDT.
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